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Frequently Asked Questions
1. Who are we and where are we based?
We are a professional logistics team based in the United States, operating since 2021. We serve major markets including North America (41%), Eastern Europe (15%), Oceania (10%), and Western Europe. Our team consists of approximately 51-100 dedicated logistics professionals.
2. How do we guarantee the quality of our services?
Quality is ensured through a rigorous process: we always provide a pre-production sample before mass logistics handling and conduct a final inspection of all cargo and documentation before shipment.
3. What logistics services can you purchase from us?
We provide comprehensive shipping solutions including Air Freight, Sea Freight, Express Courier Services, Railway Freight, and specialized Amazon FBA end-to-end services.
4. Why choose us over other suppliers?
We offer rich logistics resources and specialized expertise in international transportation. Our core strengths include FBA special lines, DDP/DDU terms, and multimodal transportation (sea, air, rail) combined with professional warehousing and high-quality customer support.
5. What delivery and payment terms do we accept?
We accept various delivery terms including FOB, CIF, EXW, FCA, DDP, and DDU. For payment, we support major currencies (USD, EUR, JPY, CAD, CNY, etc.) via T/T, L/C, Credit Card, PayPal, and Western Union. Our team is multilingual, speaking English, Chinese, Spanish, Japanese, and more.