1. How can I obtain a reference sample?
Contact us with your model or part requirements, and we'll provide sample cost, lead time, and shipping details.
2. What payment terms do you offer?
We offer T/T (30% deposit, 70% balance before shipment) and L/C at sight for large orders.
3. What are your shipping terms?
We support EXW, FOB, CFR, and CIF. We handle all documentation and logistics according to your preference.
4. Is customization available for specific truck bodies?
Yes, full customization options are available for various applications including cold-chain, logistics, and construction.
5. What is your typical lead time for new orders?
Lead time is generally around 25 days after the receipt of the initial deposit.
6. Do you provide after-sales technical support?
Yes, we provide remote diagnostics services and comprehensive support for spare parts and EV systems.