❓ Frequently Asked Questions
Q1: What is the estimated transit time for shipping to Europe?
A: The typical transit time is between 15 to 30 days, depending on the mode of transport and specific destination.
Q2: Which Chinese ports do you operate from?
A: We provide services from all major Chinese ports, including Shenzhen, Guangzhou, Shanghai, Ningbo, Xiamen, Qingdao, and Tianjin.
Q3: Do you provide door-to-door delivery with customs clearance?
A: Yes, we offer door-to-door services for both air and sea freight, including double customs clearance.
Q4: Can you help consolidate goods from different suppliers?
A: Absolutely. We offer consolidation services in our warehouse to combine small orders from various suppliers into one shipment.
Q5: What types of cargo can you handle?
A: We primarily handle general cargo via FCL (Full Container Load), LCL (Less than Container Load), and Air Freight.
Q6: Do you offer cargo insurance?
A: Yes, we provide insurance services at a rate of 0.15% * 110% of the cargo cost to ensure your goods are protected.