1. What shipping methods do you provide from China?
We offer comprehensive Sea freight (FCL/LCL), Air freight, Express delivery, and Railway transportation services. Both port-to-port and door-to-door (DDP/DDU) options are available.
2. How long does the shipping usually take?
Transit times vary by method: Express takes 3-7 days, Air freight takes 2-14 days, and Sea or Railway transportation typically takes 25-45 days depending on the destination.
3. Can you handle customs clearance for me?
Yes, we provide professional customs clearance services in China. For many destinations, we also offer DDP (Delivered Duty Paid) services where we handle customs and duties at the destination.
4. Do you offer warehousing and consolidation services?
Absolutely. we provide origin storage and can consolidate goods from different suppliers in China into a single shipment to save you costs.
5. What information is needed for an accurate shipping quote?
Please provide the product name, total weight, carton dimensions, total number of boxes, and the final destination address. A product photo is also helpful.
6. Is insurance included in the shipping service?
We provide optional insurance services for all types of cargo to ensure your goods are protected against unforeseen events during transit.