?
Frequently Asked Questions
Q1: What is the typical transit time for sea shipping from China?
A: The standard transit time is approximately 20-25 days, depending on the destination and specific route.
Q2: Which Chinese ports do you operate from?
A: We provide daily departures from all major Chinese ports, including Shanghai, Qingdao, Guangzhou, Xiamen, Shenzhen, Shantou, Tianjin, Dalian, and Ningbo.
Q3: Do you handle dangerous or specialized cargo?
A: Yes, we are equipped to handle dangerous cargo such as electrical items, vehicles, and batteries, as well as refrigerated and high-value goods.
Q4: Are there any free value-added services available?
A: We offer several free services including package pick-up from any city in China, storage, packaging, and labeling services.
Q5: What types of shipping containers and methods do you offer?
A: We provide FCL (Full Container Load) with 20GP/40GP/40HQ specifications, LCL (Less than Container Load), break bulk, RoRo, and vessel chartering.
Q6: How can I track my shipment and get support?
A: We provide web tracking and personalized 24/7 customer service to ensure you receive timely feedback on your cargo status.